Submit a Request

  • Our Member Self-Service Portal lists answers to common questions or concerns.  Click the "Home" button above or visit https://memberservices.entertainment.com 
  • If you still need assistance, submit the form below.  Our Member Services team responds to messages in the order that they are received.
  • If you represent a business, Merchant Resources are available at https://toolbox.entertainment.com/
  • Entertainment's office hours are Monday thru Friday 8:30 AM to 5:00 PM (Eastern Time), excluding U.S. holidays.   

Annual Renewal Membership Program or Digital Membership Program - Account Updates:

  • Use the secure self-service portal for automatically-renewing memberships: https://account.entertainment.com
    • The email address used when you enrolled is all that that need to gain access to your subscription. 
    • You will receive an email with a secure link to your account.
    • Click "Visit My Account" in the email. This link will take you directly to a list of your active Membership(s) in your account.
  • If guidance is needed with completing updates, please see our FAQ's for instructions
  • Updates take effect at the listed billing date.
  • Don't recall the email address that you used when you subscribed?  Our Member Services team can help you to identify and access your account.  Be sure to include your full name and address.
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