Submit a Request

  • Be sure to check our Member Self-Service Portal for answers to your questions or concerns.  Click the "Home" button above or visit https://memberservices.entertainment.com 
  • If you still need assistance, submit the form below.  Our Member Services team responds to messages in the order that they are received. 
  • Entertainment's office hours are Monday thru Friday 9:00 AM to 5:30 PM (Eastern Time), excluding U.S. holidays.   

Annual Renewal Membership Program or Digital Membership Program Account Holders:

  • Need to access your account? Use the self-service portal for automatically-renewing memberships: https://account.entertainment.com
    • The email address used when you enrolled is all that that need to gain access to your subscription. 
    • You will receive an email with a secure link to your account.
    • Click "Visit My Account" in the email. This link will take you directly to a list of your active Membership(s) in your account.
  • If guidance is needed with completing updates, please see our FAQ's for instructions
  • Updates will take effect at the listed billing date.
  • If you do not recall the email address that you used, our Member Services team can help you to identify and access your account.
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